What's new in AskJack

Quick Notes are a new feature in AskJack that allows you to make documentation easy. You can make a quick note in the AskJack app or from Slack.

Turn any Slack message into lasting knowledge with a single click.

When you answer a question in Slack, save it as a Quick Note in AskJack. Next time someone asks, the answer is already there—no need to repeat yourself. It's documentation that builds itself as your team communicates.

• To make a quick note from Slack, select "Quick Note in AskJack" in a messages "more actions" context menu.
• The note will be saved to the channels configured workspace and immediately available as an answer with /ask or @ask.

Make a Quick Note from the AskJack app

You can make a quick note from the AskJack app by clicking the "New Quick Note" button in the Workspace Knowledge panel.

This launches the Quick Notes editor where you can write your note.

• Quick Notes automatically save and name themselves based on their content.
• You can choose to make many small notes or use the editors rich text editor to make a single, comprehensive note.

Other improvements

• Minor prompt changes to improve accuracy and relevance
• Improvements with prossessing connected data sources
• Various bug fixes and improvements

Create dedicated spaces for each team's expertise. Support teams can access documentation through Slack. Sales teams can tap into their playbooks and battle cards—all in their own channels.

Workspaces support how your company organizes and accesses team data.

• Each workspace has its own set of data sources, ensuring that information is relevant and up-to-date for the team using it.
• Data sources are now set and managed within each workspace.

Workspaces are a great way to keep your knowledge base organized and accessible to the right people.

Our Slack integration has also been updated to support workspaces

• When you add the AskJack app to a channel use the /ask set-workspace command.
• You can select one workspace per Slack channel

This update also includes various bug fixes and improvements.

Since last June, our design partners have experienced how AskJack can help improve team productivity and consolidate knowledge. We thank our design partners for their feedback and support.

And we're now excited to announce general availability of AskJack!